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Our volunteers are a great part of what we do. Without their hard work and commitment, we wouldn’t be able to support those in need. If you would like to make a difference, get involved by volunteering at one of our shops or donation centres.
You’ve come to the right place.
Read more information below and discover all the ways you can get involved.
Plus we have our dedicated volunteer reward and recognition programme.
Explore a range of rewarding volunteer roles that fit in with your interests, skills, and schedule. Whether you have a knack for organisation, a skill for customer service, or a passion for helping your community, we have the perfect role for you. You can choose between:
Media Volunteer – Music and Entertainment
Volunteer Sort Room Assistant
Volunteer Sales Assistant
Book Volunteer
Jewellery & Accessories Specialist Volunteer
Bric-a-Brac Volunteer
Volunteer Key Holder
Social Media Volunteer
eCommerce volunteer
For more information on our volunteer roles, visit your nearest store which you can find by clicking the link below.
Want to kickstart your career in eCommerce and online sales and help make a difference? Join our team! If you love charity retail and vintage or pre-loved treasures, this role is for you. You’ll research items using eBay/Google Lens, create listings, take photos, and help pack and dispatch orders—delivering great customer experiences while building valuable skills in a supportive team. Full training is given.
Our Driver’s Mate roles are a crucial part of customer service and operations at donation centres and some of our high street shops. As a Driver’s Mate you will support the Driver by rotating stock between charity stores to maximise sales and assist with loading and unloading. You will be trained in all aspects of the role and follow Health and Safety procedures at all times. Working as part of a team and independently under the Manager’s guidance, you will demonstrate strong interpersonal skills, customer service, and commitment to The Salvation Army’s aims.
Are you looking for a volunteer opportunity with added responsibility and looking to enhance your experience within the retail sector? Or do you have previous retail experience and want to make a difference to our charity? We are looking for friendly, enthusiastic and responsible individuals with excellent people skills to become (or train as) Volunteer Key Holders in our busy stores. This is a great opportunity to build experience, enhance your CV, and take on increasing responsibility at your own pace.
In this role, you will open and close the shop, handle customer queries, operate the till, support fellow volunteers, and help maintain high front-of-house standards, ensuring a welcoming and well-run environment for all visitors.
If you enjoy figuring out how different electrical gadgets work and making sure they are safe to use, this is the perfect volunteering role for you.
We are looking for people like you to PAT (Portable Appliance Test) the electrical equipment that has been donated to us, making sure it is suitable and safe for sale in our charity stores. This role is crucial to helping extend the useful life of electrical products and keep them out of waste streams, whilst also providing affordable, good quality second-hand items for customers.
We will give you all the training you need to be able to safely and confidently carry out this role. Therefore, if you have an interest in electrical items, can work in a safe and organised manner and would like to broaden your skill set, please get in touch. Equally, if you are an experienced electrician and want to give some back, we would love to hear from you!
We are looking for friendly Social Media Volunteers to enhance our organisation’s online presence by creating, scheduling, and managing content across platforms such as Facebook, Instagram and TikTok.
You will help increase engagement, build community, and promote campaigns to support organisational goals. This flexible role requires strong communication, creativity, and knowledge of social media trends. If you are creative, digitally savvy, and passionate about making a difference, then please come and join our team.
Here are some recent comments from our volunteers:
“I have formed long lasting friendships.”
“I love giving to the community.”
“I like to keep busy while giving something back.”
“I have met a wonderful new family.”
Join a team of dedicated and fun individuals and visit your local Salvation Army charity shop to start your volunteering journey.
You can find out more by popping into your local store today, find yours here: Find Us – Salvation Army
You can message us or contact your local shop directly. Most of our shops have a Facebook page so you can message us for more information.
We are grateful for every hour of your time. You can set your own schedule and have a talk with the shop manager to check out their availability and needs.
Of course. We are grateful that you are considering to donate your time to us. We welcome every single volunteer, regardless of disability, learning difficulties or lack of experience.
We have volunteers as young as 14. As long as you are happy to meet new friends and donate some of your time to a good cause, you are welcome in our team.
