SATCoL Achieves “2 Star Outstanding Employer Accreditation”

Salvation Army Trading Company Ltd (SATCoL) has achieved a 2 Star Outstanding Employer Accreditation from Best Companies Ltd.

Best Companies Ltd is a leader in their field and work with some of the world’s best-known organisations - measuring, improving and recognising great workplace engagement.

The Outstanding rating is a direct result of the bHeard colleague engagement survey, completed by 739 paid SATCoL staff and 1,174 SATCoL volunteers. The survey measured how colleagues rate SATCoL on eight factors: Leadership, My Company, Wellbeing, Fair Deal, My Manager, My Team, Personal Growth and Giving Something Back.

The paid colleagues survey results reveal that 88% of staff would recommend SATCoL as an employer to friends, 88% believe SATCoL has a clear focus and direction that they understand, and 97% understand and use SATCoL’s values (of Compassion, Accountability, Respect and Equality) within their core roles.

This is the first time SATCoL has engaged with an external provider of colleague engagement surveys, having run the process in-house previously with some success. One of the key aims for partnering with an external supplier was to increase levels of engagement. To this end Best Companies developed a volunteer survey for SATCoL which saw volunteer response rates more than double compared to previous in-house survey results.

The volunteers survey results reveal that 94% feel proud to work for SATCoL, 96% say their team are fun to work with, 93% believe SATCoL is a caring organisation interested in volunteer wellbeing, and 92% state that their volunteering role is good for their personal growth.

Commenting on the accreditation, Trevor Caffull, SATCoL’s Manager Director, said:

“I am extremely grateful to all our staff and volunteer colleagues who contribute to making SATCoL a caring workplace and an Outstanding Employer. This independent recognition shows that SATCoL’s investment in its people – including learning and development, wellbeing and improving workplace environments – as well as the investments made that set us apart as a leader in the charity retail and reuse and recycling sectors, are improvements that our colleagues have influenced, embraced and welcomed.”

Trevor continued:

“We are delighted with SATCoL’s 2 Star Outstanding Employer Accreditation, however we have lots of opportunity to reach the ultimate goal of ‘3 Star World-Class Employer’ and that will be our goal in the coming months and years.”

Picture: Three colleagues from left to right, with thumbs up and smiling. The SATCoL logo and Best Companies Ltd. 2 Star OUTSTANDING TO WORK FOR official accreditation is displayed to the right.