The Salvation Army’s ‘The Great Big Charity Superstore’ will be the largest charity shop in the UK, with furniture and clothing departments, a cafe and a Salvation Army meeting place. Opening in the summer of 2017 we are looking for full and part time staff to deliver fantastic customer service
Salvation Army Trading Company Ltd (SATCoL) was formed in 1991 and its primary aim is to provide The Salvation Army with funds to support its valuable work throughout the UK and Ireland, which includes homelessness and addiction services, care for older people, help at emergency incidents, support for adult victims of human trafficking in England and Wales and a Family Tracing Service.
Working for the company you will be supporting the work of The Salvation Army, helping to raise much needed funds. If you are passionate about giving great customer service and can empathise with the goals and aims of The Salvation Army then we would like to hear from you.
Working in the cafe you’ll help make the cafe a place that people want to meet, eat and return to time and time again. With your great customer service skills you will ensure that customers receive a warm welcome and enjoy their visit to the cafe. On occasion you may deputise for the cafe manager.
Key areas of responsibility:
Ensure all customers receive great customer service
Prepare food as demand requires ensuring that waste is kept to a minimum
Ensure food is stored correctly and rotated as directed
Actively promote any promotions as directed
Ensure the area is kept to agreed housekeeping standards
Promote a happy workforce
Assist in the recruitment and training of volunteer staff
Health and Safety:
Maintain safe standards of hygiene and operations in kitchen and restaurant areas e.g. the correct and appropriate use of personal protective equipment and COSHH procedures
Have knowledge of good practice of managing kitchen/food preparation areas
Ensure compliance with all Food Standard Agency requirements, SATCoL Health and Safety policies and fire regulation procedures at all times
Ensure daily and weekly cleaning schedules are completed to company and legislation standards
To apply for any of these roles please quote the job you wish to apply for sending a cover letter and your CV to firstname.lastname@example.org by Tuesday 2nd May 2017